Returns and Exchanges

You have the right to cancel your order as soon as possible. Please email to arrange a refund.

In order to cancel an order that has been shipped, please return your order, unopened, unused in a saleable condition within 14 days.

You may return any product ordered on the www.aaronterencehughes.co.uk site within 14 days of purchase. Product must be unopened, unused in a saleable condition. 

Aaron Terence Hughes Ltd will determine if the products are in the original condition when returned.

Aaron Terence Hughes Ltd will not refund any delivery charges or local customs charges.

Aaron Terence Hughes Ltd will not cover the cost of return postage or any costs associated with returning the product.

Orders placed from outside of the United Kingdom are not eligible for replacement/return and refund.

Perfume orders that have been opened and used are not eligible for replacement/return and refund.

Perfume bought from a third party are not eligible for replacement/return and refund.

Perfume purchased in a sale or promotion are not eligible for replacement/ return and refund 

Refunds are processed within 14 working days to the original method of payment.